The Way to Lean

There is a natural path for you and your teams to follow in order improve your lean thinking and practice together. It’s true to the original intent of lean tools and principles and it captures not only the intellectual journey of learning-by-doing but also the emotional elements of change that are needed to transform entire organizations.

This way to lean was laid out over the trilogy of business novels written by Michael and Freddy Ballé – The Gold Mine, The Lean Manager, and, most recently, Lead With Respect – all Shingo Research Award winners.

This webinar will teach you The Way to Lean:

  1. Gold mineKaizen: (The Gold Mine)
    • Lean management’s goal and method.
    • How to see – and what to do — on the gemba.
    • How to do kaizen directly with teams.
    • Refocusing on customer satisfaction through these key lean principles and tools.
  2. The Lean ManagerLean Management Systems: (The Lean Manager)
    • How to develop a management system to support kaizen wall-to-wall.
    • Establishing a clear direction so kaizen becomes a competitive advantage.
    • Creating an organizational structure to support kaizen.
    • Understanding lean’s financial impact.
  3. Lead With RespectDeveloping Lean Leaders: (Lead With Respect)
    • Developing leaders who will support and grow the management system.
    • How developing others opens new paths for improvement.
    • How steady kaizen becomes profitable products and services — and game-changing innovation.

About the presenter: Michael Ballé, PhD, is a business writer and executive coach, who has studied and guided lean transformations for 20 years. He is Associate Researcher at Télécom ParisTech’s Projet Lean Enterprise ( ) and the co-founder of the French Lean Institute ( ). With his father Freddy, he coaches CEOs and senior executives in using lean to radically improve their businesses’ performance and establish lean culture. He writes the Gemba Coach column on


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